Refund Policy

If an unlocked lead has a wrong / unreachable number, is a duplicate of a lead you already own, or is clearly fake, open a dispute from My Leads within 72 hours of unlocking. Our team reviews every dispute and, when approved, refunds the credits (or restores your subscription unlock) — usually within 2 working days.

Leads where the prospect answered but was "not interested", changed their mind, chose another agent, or stopped responding after initial contact. Buying a lead gives you the opportunity to contact a real prospect, not a guaranteed deal.

Unused credit packs may be refunded within 7 days of purchase if no credits have been spent. Subscriptions can be cancelled anytime and remain active until the end of the paid period; partial periods are not refunded.

If a JazzCash / EasyPaisa / bank transfer cannot be verified we will contact you before rejecting it. Overpayments are credited to your wallet.

Use the dispute button on the lead, or email support@thepakleads.com with your account email and transaction reference.